Support & Help Center

We're here to help you get the most out of EnsembleIO.

Need assistance configuring your organization workspace, deploying NFC DNA tags, or managing permissions? Reach out directly to our engineering and support specialists.

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Direct Email Support

For technical inquiries, bug reports, and account administration assistance.

Email support@ensembleio.com

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Roster & Account Requests

Request organization disassociation or credential removal assistance.

Request Account Support

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Hardware & NFC Guidance

Guidance on sourcing and provisioning NTAG 424 DNA cards and readers.

Hardware Support

Frequently Asked Questions

How are member accounts and rosters managed?

EnsembleIO is an organization-governed platform. Group administrators create, assign roles to, and manage member profiles. If you wish to leave an organization or be removed from an active roster, contact your group administrator or reach out to support@ensembleio.com.

How do I delete my account or remove my personal data?

You can request account deletion at any time. Review our step-by-step Account Deletion Instructions or email us at support@ensembleio.com.